Interested in learning more? Call your Customer Success Manager at 877.340.2677 or email them at success@automate.com.
Improve technician and overall service department efficiency.
Auto/Mate’s dispatch program allows you to track all repair orders that are in your service department and allows your technicians to access their work without leaving their workspace. Our dispatch application is available in both manual or automatic applications. Our dispatch program is a powerful tool with the following features:
One easy view to track RO progress which includes the following:
Vehicle repair description
Technician assigned to RO
Status of the vehicle in the repair process
Control technician views to avoid any possible "cherry picking"
Easy access to OEM information, SPG's, service history and vehicle MPI's
