After a Short Slowdown to Allow Dealers to Complete to Year-End Process, the Parts and Service Cashiering Rollout is Back in Full Swing!

We now have a New Parts Cashiering program and Revised Service Cashiering program. Both programs will be integrated with the Cash Receipts Module to create Parts and Service Cash Receipts automatically when Repair Orders and Invoices are Cashed Out.

Key Features

New Parts Cashiering

Redesigned Service Cashiering

The general rollout to all dealers is underway!

We will be migrating dealers in groups. If you want to get it sooner, email the Go Team or call us at 518-831-2200.

For a smooth migration for your dealership, we have created a Learning Path on the AMU Portal Training Center that contains documents and tutorial videos. Encourage your employees to review the training materials prior to activation.

To access the Learning Path, select TRAINING CENTER and click on MY LEARNING PATHS. The learning path titled “New Feature Activation Training – New Parts & Service Cashiering and Cash Receipts Reconciliation” contains documents and tutorial videos to help your Service, Parts, Cashiers, and Office employees learn the basic functions of the new Cashiering features and know what to expect during migration.


New F&I Billing Forms Menu & Printing Forms and Billing Deals in Desk/Mate

We have redesigned the F&I Forms Menu in Program 7, Option 3 and Printing Forms in Program 13 in the F&I Billing Module. We have also added new features to Printing Forms and Billing Deals in the Desk/Mate Module.

Key Features

Forms Management Menu, F&I Billing Module Program 7, Option 3

F&I Billing Program 13: Print Forms AND Printing Forms in Desk/Mate

*eDeal Digital Signature is an add-on product. Please contact your Customer Success Manager for details.

Billing Deals in Desk/Mate

The general rollout to all dealers is underway!

We will update dealers in groups and will be notified via the AMU “Heads Up” announcement. In the meantime, we have created a Learning Path on the AMU Portal Training Center that contains review documents. Check it out!

On the AMU screen, click on TRAINING CENTER option and then select MY LEARNING PATHS. The learning path titled “New Feature Activation Training – New F&I Forms Menu & Billing Deals/Printing Forms in Desk/Mate” contains short documents to learn the basic functions of the above enhancements.

Vehicle Notes Feature in Vehicle Merchandising

Auto/Mate has added a Vehicle Notes feature in the Vehicle Merchandising module. Similar to Deal Notes in Desk/Mate, employees with the proper security will be able to view and edit notes for a specific vehicle within the Vehicle File. Vehicle Notes may also be configured to auto-display when entering a Vehicle File.

For additional information including employee security and auto-display setup in System Configuration, visit the AMU Message Center.

AMPS Version: 3.4.341 or Higher. Click here for the location of your current AMPS version.


WEBINAR 3/22: Selling More Cars with 700Credit’s QuickScreen Solution

WEBINAR: Register today to learn how Auto/Mate’s integration with 700Credit can help you better qualify customers and shorten your sales cycle!

Date: Friday, March 22, 2019

Time: 2:00 – 2:30 PM EST

Click Here to Register!


Toyota TIS Integration in Auto/Mate Service Front End

Auto/Mate has added an integration with Toyota’s Technical Information System (TIS) in the Service Front End. This will allow dealers to view information pertaining to a customer’s vehicle, including recall information and beyond.

Accessing the Toyota TIS

Through Service Front End (SFE), Service personnel can right-click on any vehicle set as an appointment or any created Repair Order to access Toyota TIS.

Select Toyota TMS to open a new tab within AMPS to display the Toyota TIS site. From there, you can log in to get technical information.

The Quick Reference Guide is also available in the AMU Reference Center. Search keyword “TIS“.

AMPS Version: 3.4.345 or Higher. Click here for the location of your current AMPS version.


Important Information on Finalizing the Entries for New 13th Month Process Users

If your dealership is utilizing the new 13th Month Process and your CPA needs to verify the entries, we highly recommend that your CPA completes the verification prior to finalizing the final entries, in the event additional entries are needed.


New “Temp Tag Number” Field in Desk/Mate Module

The MO Monthly Sales Report/Extract is moving to the Desk/Mate Module. In preparation for that change, there is a NEW “Temp Tag #” field in the Desk/Mate Module. We advise our Missouri Dealers who are using the Desk/Mate Module to begin entering the Vehicle Temp Tag Number in the new field before closing F&I Deals starting in March and going forward.

Note: The Temp Tag Numbers that are entered in the Comment field on the Co-Buyer screen will not transfer to the new field in Desk/Mate.

To access the new field:
1. Click on “Edit Vehicle” on the main vehicle screen in Desk/Mate.
2. Enter the Temp Tag # in the new field.
3. Save when done.


AMPS Version: 3.4.341 or Higher. Click here for the location of your current AMPS version.


Enable Auto/Mate Virtual Keyboard When Using Mobile Service Consultant

For dealers who use the Mobile Service Consultant feature, Auto/Mate has added a new default setting in Service Front End that will allow you to enable an Auto/Mate virtual keyboard when using Mobile Service Consultant.

To activate this feature, access the Defaults option located within More and select the When Using Mobile SFE, Show Auto/Mate Keyboard checkbox. If the box is unchecked, it will default to the Windows-based keyboard.

AMPS Version: 3.4.331 or Higher. Click here for the location of your current AMPS version.

Export Service Appointments Report to CSV File

Auto/Mate has added the ability to export the Appointments Report from the Reports option within Service Front End to a CSV file. Checking the Export Appointment to CSV File box will gray out the printer options. When the OK button is selected, you can save the report to your computer. 

AMPS Version: 3.4.331 or Higher. Click here for the location of your current AMPS version.

Export Archived Repair Orders to PDF in Service Program 10, Option 15

Program 10: Service Information File, Option 15: Reprint Closed RO Invoices by Range now includes a new feature that allows you to export Archived Repair Orders in the chosen range to a PDF File. Once the Range, Pay Types, and Batch Options have been chosen, select the Export PDF checkbox and Start. You will then be prompted to save the PDF File to a specific folder on your computer.

AMPS Version: 3.4.331 or Higher. Click here for the location of your current AMPS version.

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